Can I resend a new user email invitation?

I've received multiple errors this morning when adding a few new users.  Once I sent the email I received an undeliverable email message for each new user I tried to add stating the following: 
A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your helpdesk. "

The users have been added to AO, so how do I resend the email to make sure they get their login credentials?

2 Replies
Kristin Shantz

In case anyone comes across this in the future, there is no current feature available for this per the Articulate Support team.  Before receiving the response below, I went ahead and emailed on the new users I had added to the system copying to typical invitation text and alerting them to the step requiring resetting their password before logging in for the first time.  This seems to be the work around.

" Currently, there's no feature in Articulate Online thatwould resend the login credentials to a user.  What you could do is manually email the users to resettheir password following the steps from this article: "