Cannot create Articulate ID due to long email? Really?
I was trying to create an Articulate ID after my employer sent me the link to do so and download Articulate 360. However, after clicking on the link and filling the form, I pressed the "Create an Account" and nothing happens.
A colleague also had the same problem, but for him, he got a prompt saying that the email was too long (maximum of 50 characters), which seems to be the same problme as mine.
My work email wasn't decided by me, and when my employer sent the emails to buy licenses for Articulate 360, no one warned them that some emails would be problematic to create IDs.
Is there anything you guys can do to fix this problem, such as increasing the character limit on emails? Can my employer communicate with you so sort this out?
Thanks in advance