disappearing of results

We use your software to test knowledge within the company. http://navgeocom.articulate-online.com/

Now people began to pass testing in different cities.

I saw the results of one particular respondent 5 minutes ago in "Score Results: How did people score?". Testing has been successfully completed.

1. The results of this respondent disappeared now. What could be the reason of disappearing?

2. How can I find out what the results of the respondents also mysteriously disappeared?

Thanks!!

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