7 Replies
Ashley Terwilliger

Hi Pam and welcome to E-Learning Heroes!

You will find that everyone here is very patient, and incredibly helpful - so no worries there! 

What browser are you using to view these tutorials (is it specific to the ones linked above)? Those ones open as a pop up window, and so you'll need to ensure you have the pop up blocker disabled, or if you see that it has blocked a pop up you may be able to click on that notification to view it. You'll also want to ensure that you have the latest Flash player installed (check it here: http://www.adobe.com/software/flash/about/ and download the latest version based on your browser and operating system). 

If neither of those help, let us know and we'll troubleshoot further.

Ashley Terwilliger

Hi Lawrie,

Are you unable to view any of the tutorial videos such as this one  that is embedded in the page, or just the Articulate Online ones that appear as pop up windows?  If it's only the pop up ones, you'll want to ensure you have the pop up blocker disabled within your internet browser. You can also check which version of Flash you're using to make sure it's the most up to date here.  

Ashley Terwilliger

Hi Kristine,

Depending on the LMS, the functionality can vary in terms of what reports you can run and then what can be done with them. If you're looking for what a specific LMS can do, you may want to connect with the LMS support team or share information here in the forums for which LMS you're working in.