File Link Error
We have a course published on Articulate Online that includes a link at the end to download a certificate of completion. This certificate is a fillable PDF form that can be downloaded from our web server. We have checked the link, as well as ensured that the file is indeed where the link points it. But we continue to receive an odd error message. This does not happen for any of the other 22 modules we have containing the same type of link.
This once functioned and nother changed before we were informed of the issue. We have since republished, but have the same results. The image of the error appears below. The "Print Certificate" button is what the user clicks to open the PDF.