Guestbook in Articulate Online not prompting users to fill in data when viewing course.

Hi, I'm new and have a public course on AO for which I want to collect participants names, surnames etc. I have used the Guestbook feature to say what input I would like to capture, but when people view the course they are not prompted to input this data? How to I get these questions to pop up before they can view the course? I've invited people to view the course through a link I've sent them. 

4 Replies
Vincent Scoma

Hi Steven,

Thank you for reaching out! 

How odd that Guestbook is not prompting users for those details. A couple of questions for you on this:

  • When viewing the course content page and clicking on the Guestbook tab, does it list out the data to be collected? 
  • Also, what happens when you Launch the course? Are the Guestbook fields loading for you? 

In case this helps, I wanted to share some resources that provide further details on setting up Guestbook:

Please let us know if you have any questions! We are happy to help!

Ian Kokki

Hi, I have exactly the same problem and have been through the two links you have provided about three times each to make sure that i haven't missed something. I am on the trial version, not sure if it works there, but that's why I'm using the trial version.

So it's not so odd, i.e. it's happening to me and I have no idea what to do to change it based on the information available.

Ian Kokki

Okay, I did something really uncommon and opened Internet Explorer and it worked there, however having said that it doesn't work in Google Chrome, which is a major issue considering that's what most people seem to use.

I don't even get it working when I test it on my chrome browser.

Does this mean that it will not work in a google browser?