How to Interpret Reports - Duration

1.  6/30/2014 3:57:40 PM | 100 Completed | 00:02:48

2. 6/30/2014 3:51:55 PM | 0 Incomplete | 00:00:03

3. 6/30/2014 3:31:20 PM | Neutral  00:00:00

How does Articulate Online determine session duration? In the above example at first glance the user spent only 2:51 minutes in the course. If instead I look at the start times, it looks like they spent more along the lines of 30 minutes.

Not all situations are this "easy" to guestimate as users log in multiple times over several days. I also look at number of slides viewed, but the durration seems to provide nearly useless information on at least half of my users.

*all users are considered Guests if that makes a difference*

3 Replies
Christine Hendrickson

Hi Adam!

In Articulate Online reports, Duration describes how long a learner interacted with the content. Duration is based on the tracking option you selected when you published the course.

  • If you're tracking by the number of slides viewed, the duration is calculated by adding the time learners spent on each slide.
  • If you're tracking by an embedded quiz, the duration reflects how long learners spent on the quiz. Non-quiz slides are not included in the duration.

The second point in the information I shared above may be why you're seeing varying results on the report. 

Mike Myers

Hey Christine,

So if you want a user to score over a certain percentage on a quiz in order to complete a course, you have to track by a result slide. If you didn't do that and they viewed every slide (or however many you say they have to to pass) but got a 0 on the quiz, they would still see a "completed" status for the course in their reporting history, right? In this situation, where we have to track by a results slide so users know when they have completed a course, we aren't able to also track how long it takes those users to complete the course? That's such valuable information. I'm really hoping there is a way to both.



Ashley Terwilliger

Hi Mike,

Christine doesn't get into the forums as much any more so I wanted to weigh in on your questions here. 

Storyline and Studio only support reporting on one results method whether it's the number of slides viewed or the score on a results slide so unfortunately there isn't a way to track them both. I'm not sure if you're using Storyline or Quizmaker but I did want to point out this method  for Storyline to track based on the user visiting a particular slide, perhaps that may help you as you could pass the score and if you place this slide at the end of your course ensure that they've seen everything?