2 Replies
Nicole Legault

Hi Cynthia and Kate... 

Here's a page from the Articulate Support site that might help you: Articulate Online is Not Sending Email

Additionally, here's a past forum discussion on this topic: Email blocked by filter

Perhaps one of these can shed some light on your problems. If not, I'll be happy to follow up and try to see if we can help you come up with a solution for the problem...