Issues with Guest Book and Score Reporting
I have a training on Articulate where I use the Guest Book and Score Reporting to track completion. And it seems to be working great for 95% of our attendees. But I have a small sample of people that sign into the guest book, complete the training (they are able to describe the final images) but there is no record in my scoring report that they completed the training, let alone started it. I can pull a log of the Guest Book and they show up there, but if I pull any sort of completion or score report, they are not there (not even as looking at slide #1). This is so odd.
Anyone have any ideas what is happening? Thanks!