Issues with quiz questions marked incorrectly

Hi,

Has anyone else experienced any sudden issues with questions in Quizmaker being marked incorrect, when they are clearly correct when compared with the master copies?  We have one published via Articulate Online on 12th Sept 2017 that has suddenly gone doolally for some of our students.  I noted that there was an 'incident' that affected AO on the 14th Sept 2017 - wondering if this problem is a lingering after-effect?   Also seems to have affected quizzes that were previously published - have had to re-publish 4 under different names.  None of them had been changed or tweaked in the interim period so at a loss as to how they have suddenly developed glitches...

Any suggestions?

1 Reply
Leslie McKerchie

Hello Michaela!

Sorry to hear that you've run into an issue, but this is not one that I'm familiar with nor have I heard of it happening.

Since you are asking about content that has already been published vs the software, I've opened a case on your behalf for our support engineers to dig a bit deeper.

You should be hearing from someone soon.