Lost User Data in Articulate Online - Other ways to see who is taking course?

Hi, I have a client who has users that claim they are taking and passing a quiz, but their data is not showing up in Articulate Online. I'm trying to find ways to increase the reliability of the data we get as to who is taking the course.

I have already added instructions to close the browser window after completion. Does anyone know a way to establish that a user has entered the course before they complete the quiz and close the window? Can an email be triggered to send?

The client doesn't know who is passing without tracking in Articulate Online unless they complain. This is the first step in a process for further training and it is very important not to lose participants. They may resort to having users take the training online and score a paper quiz they fax in.

1 Reply