New to Articulate - How do I access my .story file?

I have been trying to rectify issues where my articulate program will not finish, support needs the .story file to help me fix the issue.  The company I am working for does not know where the original file is.  I've said it before I need this orientation to run start to finish soon, we are hiring more workers and they all seem to have the same issue.  

 

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