Problem Publishing from storyline to trial account
I have signed up for the Trial account and am in the process of seeing if it will work for me. Everything was going well--i was uploading,y course and trying to work through the data tracking and reporting when I started to encounter an "unknown error" message at the end of the publishing and uploading process (very annoying, since it takes 20 minutes each time). I found the support document referring to possible time synchronization issue, so. I confirmed that my machine is synched to windows time server and then updated the synchronization and tried republishing. Still no luck.
I tried publishing and then uploadng manually by following the documented procedures for that, but I keep getting the same message at the end of the publish and upload process.
I have now isolated the problem to someth with the file that I am trying to upload, as I can uoad a simple quiz that I created for test purposes. So my story file went from uploadabe with no problems to this problem with no warning....I had upoaded several previous versions earlier in the day..
Help would be appreciated.