Quiz answers not reported to Articulate Online
I have a quiz in Storyline 3 that I've published to Articulate Online. After the quiz was published to AO, I tested it to make sure everything worked. While I had no problems on the front-end as a user, AO failed to record the answers I submitted—it only recorded the score:
Here are some details about my project:
- The quiz was originally built in SL2 and was converted to SL3 when we upgraded.
- I purposely failed the quiz once and closed the course using an in-slide exit button. When I checked AO, it did not record the attempt or the score, so I opened the course again. It asked me to 'pick up where I left off;' I clicked 'yes,' then closed the course. The score had recorded in AO, but it had no question-level details.
- I am pulling 5 questions from a question bank in a standardized order.
After looking at several articles and forums to find the cause, I think I found the one that applies to my case: Attempt detail report shows no answers, but does show score for an attempt. It refers to a known issue that boils down to this:
If a user takes a quiz and finishes it, then relaunches and selects to resume, the attempt detail report will show the score from the resumed attempt, but will not show any question level detail for that attempt.
So here is my question: Is there any workaround to this? Is this even my problem?(—The article references Quizmaker but not Storyline.) Could it possibly be the triggers on my result slide and/or the tracking settings I have when I publish? (See screenshots below.)
Thanks for your help.