Repeatedly getting Unknown Error when I try to publish
This is so frustrating! I have been working on a complex Storyline course about 113 slides that sends variables to the LMS via the instructions posted elsewhere on this forum for passing variable data to the LMS with short answer questions...
I make changes to the file, feel like I am progressing, and then when I try to upload it gives me an "unknown error" message with detailed information to check my account login (I have and it is fine...I can upload other smaller courses).
Since there are no troubleshooting tools, I am left to shoot in the dark trying to figure what changes I made since the last save that might have caused things to stop working.
Because I have been having intermittent success getting my output to publish, I have gotten into the habit of saving the last published storyline file in case I need to roll back my changes. Now, my last published version won't publish.
I am under a deadline and would appreciate some help on this. Also, I have now tried removing the quiz and result slides and publishing without tracking data, and even that won't publish.
If there any way to trouble shoot this type of problem? I checked my time and timezone--I am synchronizing with an internet time server. I did notice, when I was getting reports, that while the pre-formatted reports showed the correct times, the reports generated by the custom report tool were reporting from a different time zone...not sure if that could be part of the problem...