Security of Articulate Online Question

Hi,

I have reviewed the articulate online features on the product website and seen the capabilities it has to offer and is very compelling. However my boss has heard only one thing, that the amazon services were once compromised and thus ruling it completely unsafe. I am going to try to make my last pitch to her about this and would like to poll the users of it.

Can I completely block all web traffic from say  just browsing the content that would be put online with the service?

With that,  would it be only accessible via SSL links and authorized access, via email addresses and passwords?

And with that, could the content be further locked down to only authorized emails addresses for each department per say?

Lets say the amazon services get compromised once again, isn't the particular accounts on there such as Articulates services in a "encrypted container" and making it extremely difficult for anyone really to get anything beneficial from it without specifically having an agenda with Articulate as a whole???

I think these are the specific points I need to reassure my boss on and perhaps have a better pitch.

Thank you,

Gary

3 Replies
Dave Mozealous

Hi Gary,

Glad you are liking what you have seen on Articulate Online.

Currently Articulate Online does not use Amazon's servers in any way.  Articulate Online is completely hosted with Rackspace on dedicated private servers.

>With that,  would it be only accessible via SSL links and authorized access, via email addresses and passwords?

In Articulate Online you can make content private, which will only allow authorized users to login via an SSL login page via allowed email addresses and passwords.

>And with that, could the content be further locked down to only authorized emails addresses for each department per say?

Yep, you can specify groups in Articulate Online, then limit access to certain content items to only those groups.

Let me know if you have additional questions.

-Dave

Gary Galmin

Hi Dave,

Thanks for the prompt reply.

So would it be fair to summarize that the content you put online, is no way accidentally view-able, discover-able as long as you take the proper precautions with setting up department groups and restricting access.

To give some more context to my sentence above, say someone is bored and takes the time to find out the URL associated with the course launch buttons from an internal webpage. And they try putting that URL in a browser to try and see what else is online. Nothing should be available in the sense of directory browsing that exists on some apache webservers out there.

Thanks,

Gary

Dave Mozealous

Hey Gary,

Yes, it is safe to say that.

All of the files that are published to Articulate Online, and are set to private are secure, so even if you guess a content URL, or try to download individual files directly that are set to private you will not be able to see that content until you log in with an authorized account.

-Dave