Tracking Time & Completion in AO
Hi Heroes...My team has a dilemma here...
It seems as though AO tracking of completion is based on view of slides and marked as complete as soon as a slide is accessed. However, we have vids on some slides and would like to actually see how long a learner has actually watched the slide/course. For a simple example, I have 1 slide with a video about 4 minutes long. If I view this content, it shows as completed in my reports 1/1 100%, for a duration of 1 second. I watched it for about 1 minute and some change. How do we fix this? We are using Storyline & publishing to AO.
Unfortunately the answer we received upon submitting a support ticket (00366723) was to restrict navigation, disable buttons, create custom navigation, etc. I was a bit taken back by this response as self-paced, unrestricted navigation seems to be a tip of the hat from the Hero Community. Maybe I am missing a feature or design I can put in place? Shouldn't time be reported if it is a column in the reports?