I have just uploaded 4 courses to our Articulate online and users are sending us messages like this.
"I have been trying to get into it for a half hour
and it just spins"
What is wrong, something with the server or something with the course. Note that this happens only for some and not for all users.
Also, this happens when they have added email adress and name as a guest to login and access the learning. I ran a report and this person who can't get in is not in my report although he has entered the email and name.