Accessing file - need help!!!!
Feb 28, 2018
I purchased training from a company. They said it was in storyline 2. It is not. I think it is in presenter using Engage interactions but I don't know how to access anything. I downloaded the free trial of Articulate studio 13 with Engage. I can open the pptx file but when I click on the button that says, "edit in Engage" it says that the file cannot be read because it was created by a newer version of articulate presenter.
What am I doing wrong? Can anyone help me? I went back to the company I purchased it from and they were worthless!!!!
1 Reply
Hi there, Shanna. We'll see if we can lend a hand! 😀
Did you purchase this training as a student/learner, or did you purchase it to be able to edit it like an instructional designer? I'm thinking the latter, but I wanted to be sure.
When they shared that course with you, they should have given you a .zip file which would contain 2 things: the PowerPoint file and the .ppta, which is the Articulate contents. Did you get both of those file types?
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