5 Replies
Brian Batt

Hi Michele,

Can you try the following to resolve the issue?

Install VSTO:


Install at least .NET Framework 4.0:


After installing the above, please restart your machine.

Let me know if you continue to have problems.

Debra Newberg

I had the same issue that Michell had, Installed update 3 and now nothing on the Articulate ribbon works. I did the items Brian suggested: installing VSTO and .NET frame (I already had that installed) and rebooted my computer. It did not fix anything. I still have the same issues. I am going to uninstall update 3 and reinstall update 2 so that I can continue to work on my projects unitl I see a better fix.