Adobe Player has stopped a potential unsafe error
Sep 09, 2011
Hi,
My computer is running XP and when I initial ran the module with internet links I got the "Adobe Flash Player Security" error. As per the instructions on your site I set the "Global Security Settings" to "Always Allow" and now everthing is OK. When I passed this module to other computers that are running Windows 7 they got the same initial error. However, when you hit the 'settings button" it shows a different screen. See attachment. I selected the first radial button to "allow" and the module ran. BUT, even with a reboot of everything I still get the same error and have to repeat the steps to get the module going. Am I making the correct setting selection? Ideas? Thanks
14 Replies
If you publish to CD-ROM, Articulate will output an EXE that will get around the player security issues. Whenever I run locally, I'll either package with the CD-ROM application or will build my own launcher application to bypass the security problems.
Hi Steve, can you clarify. When I publish I do so into the CD format so I only have a player and two folders. However, I use it on my desktop as opposed to a CD. That is when I get the error. So Are you saying publish it directly to a CD? Publising to CD is not really an option. I need to be able to publish-> ZIP> and have for downlaod to a larger audience. Thoughts
Hi Mike,
When you run the assembly do you run it from the EXE or launch the player.html file?
Steve
Hi first, my mistake, I was publishing to Web. I'm publishing to CD right now and can run from either the player or exe file. I will test both today. Sorry for the confusion..need more coffee
We just tested the module on a WIndows 7 by publishing as a CD and then using the 'Launch presntation.exe" file. No errors. You ROCK! Thanks
I need to publish so that courses can be loaded on SharePoint or on our LMS server. Courses may live in both areas, or be moved around. So, publishing for CD won't work because it won't talk to my LMS. Any other options?
Hi Rebecca and welcome to Heroes! Content online does not have this issue.
The reason I found this thread is because I put our content online, had two people pilot, and all three of us got the same error.
The content needs to be viewed via an http address like http://yourdomain.com/yourpresentation/player.html
So if you are seeing this error, you are essentially viewing the content offline, even it it is on a web server. A presentation that is published and uploaded properly to an LMS would never experience this error.
We'll give it another shot on our SharePoint server. That's where all of us experienced the error the first time. Maybe something in our publication settings is wrong.
If you're accessing the content via a folder share, you'll see the error. For example, if you're accessing from Z:\ or File:\some_folder you'll get a security error when running Flash content that interacts with the browser page. It's a Flash Player "feature". If you're using links that start with http, you won't have this problem.
Luckily, this is relatively easy to fix. When running content from a folder share, either launch the content from Launch_presentation.exe or use the Flash Security Manager to add an exception. This is something the user can do:
1) Hit this link: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html
2) Click Edit Locations > Add Location
3) Click Browse for Folder
4) Select the folder you want to clear for Flash <> browser interaction
5) Rinse, repeat for other folders you want to add
It's common for developers to clear a folder in the security settings manager. The Launch_presentation.exe launcher isolates your content and bypasses the security setting error alerts. Once you do this for a folder location, it's permanent unless the user's profile is blown out or they change machines without a roving profile.
"As per the instructions on your site I set the "Global Security Settings" to "Always Allow" and now everthing is OK." Can someone link me to this information? I'm not sure what to set where, and we periodically experience this issue.
Hi Tana,
The options for that setting can be found at the top of this link.
Let us know if that helps...
Exactly what I needed! Thank you!
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