AICC Course showing two JavaScript Erors and not launching--Help!

Good afternoon,

I have an AICC published with Presenter 09 and I'm receiving the following JavaScript errors on a client's LMS.  The course will not launch:

Message: Unterminated string constant

Line: 566

Char: 37

Code: 0

Message: 'AICC_Initialize' is undefined

Line: 12

Char: 2

Code: 0

8 Replies
Christine Hendrickson

Hi Phil,

Don't worry about the spelling - I've seen much worse :)

I'm not familiar with that error and I've only been able to find two discussions that are somewhat related to the error(s) you're seeing. I'm not entirely sure the suggestions provided will help, but it might be a good idea to take a look.

Window is stuck on player.html

Quizmakers freezes after the user passes the course (contains both errors)

It may help to check the Java version and ensure that the most recent version is being use. It may also help to test outside of the LMS. You could use SCORM Cloud - but you'll want to refer to this: 

Articulate Support - Testing AICC content at SCORM Cloud

These are also listed in the other threads I linked to, but the articles here and here may also help clear up common LMS issues.

Let us know if you see any improvement.

Thanks, Phil!

Christine Hendrickson

Hmm - that is odd. Is there any difference between this course and the others they've used? 

The thing I find odd, in addition to that, is that it works on another LMS without any problems. If it were an issue with say, a file not being included, I would think there would be problems on any LMS after uploading. 

Christine Hendrickson

The thought had crossed my mind, but I admit I'm a little stuck on the fact that it's only impacting that particular LMS.

Looking past that.. I hope :)...

You could try this:

Articulate Support - Here's how to fix a corrupt PowerPoint file

I'm not certain that will have any affect on the presentation, but it might just help.

I also recommend changing the file name, path of the file and path of the output files before uploading.

Let me know how it goes!