All text is invisible for preview and published module...

Aug 23, 2014

Abel Henry
By Abel Henry

I was adding a final touch to a module publishing output and... now the modules published without any of the PPT slide text. I get the image, animations and audio - but no text.

Has anyone encountered that issue? I tried the reinstall wizard, and i tried using a backup version. Without success.

1 Reply
Leslie McKerchie
over 9 years ago08/25/14 at 6:40 am (UTC)

Hi Abel!

I worked with a user having a similar error, and it was actually the Flash Player that needed to be updated.

Please do the following:

In Internet Explorer, follow the steps in this article to uninstall Adobe Flash Player.
2) In Internet Explorer, install a fresh copy of Adobe Flash Player here.
You can also check out our conversation here.

This discussion is closed. You can start a new discussion or contact Articulate Support.