Animation and Selection Pane
Aug 23, 2017
By
K L
Microsoft Windows 10 with Office365 (PowerPoint 2017)
It's probably just my system, but I have a couple of issues that are so aggravating:
1. When the PowerPoint Animation pane is open, I cannot go into narration to sync my animations. Once I close the animation pane, it goes right into Narration.
2. With the Animation and Selection pane open, the PowerPoint slows down dramatically when I am setting animations, moving objects, etc. Once I close these panes, everything works fine. PowerPoint will also crash, saying Presenter caused it and do I want to turn off the add-in.
Is anyone else having issues when the Animation and Selection panes are open?
5 Replies
Hi Keith,
I haven't run into this myself nor seen a lot of reports of this behavior.
Can you tell me what version of Presenter you're using? Then I can dig a bit deeper!
Hey Keith!
Sorry to hear that you are experiencing difficulty with this. Is this with any project you are working on or is just one project causing difficulty for you?
I just took a look at the scenario you're describing in your first example, and I'm not seeing the same issue.
If you're having difficulty across files, you may want to repair your install (here for '13).
The most current of PowerPoint & Presenter, I am on the yearly pay for both
which keeps me current.
-Keith
Hello Keith!
I see where you reached out previously for a similar issue. I assume that you did not identify a workaround as you mentioned here.
Is this happening in any file that you are working on?
Have you shared this specific issue with our support team? Just trying to connect all the dots :)
The work around for the first issue is to shut down the animation screen. Just thought you guys may have corrected it by now. It's aggravating when I don't remember to close the pane.
I do not have a work around for the second issue other than shutting down the software then the computer, which is also aggravating. So, I guess that would be a work around.
I just wanted to see if anyone else is having this issue.
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