Hi, I have added spotlight annotations to numerous slides throughout my presentation.
The spotlight works, however only one of the many annotations added will actually allow the user (when the course is published) to 'click' on the highlighted area to take them to the next slide.
All other annotations the user has to use the 'next' button - don't want this.
I'm working in Articulate '13 and am experiencing the same issue it seems. The Hyperlinks seem to work fine before the Annotations come in, but after the Annotations the Hyperlinks do not work.
Unfortunately, I cannot share the package since it's for a client.
We converted a course from Articulate '09 to '13. So, I think that was part of the issue. After going through and resetting the Annotations the hyperlinks (to other pages) are working again. It's more work than I expected, but now I know for future conversion projects that there is an issue with Annotations & Hyperlinks.
Thanks for the additional details Jennifer. You are correct.
You may find that hyperlinks that jump from one slide to another in the same presentation no longer work after upgrading from Articulate Presenter '09 to Articulate Presenter '13.
This is a known issue. To correct it, re-link each hyperlink that jumps to a Place in This Document. Then republish your course.
Oh, just re-read your post. Perhaps you are experiencing something different then. I do not have specific information related to the annotations, just to the hyperlinks post update.
8 Replies
Hi Sharyn,
Welcome to Heroes. If you wouldn't mind submitting a support case, we'll be glad to take a look. Please make sure to include your file.
Always Happy to Help,
Adrian
Hi,
Was this issue resolved?
I'm working in Articulate '13 and am experiencing the same issue it seems. The Hyperlinks seem to work fine before the Annotations come in, but after the Annotations the Hyperlinks do not work.
Hi Jennifer!
This thread is a bit dated and was specific to Presenter '09. Would you be able to share your Articulate Package for us to take a look?
Hi Leslie,
Unfortunately, I cannot share the package since it's for a client.
We converted a course from Articulate '09 to '13. So, I think that was part of the issue. After going through and resetting the Annotations the hyperlinks (to other pages) are working again. It's more work than I expected, but now I know for future conversion projects that there is an issue with Annotations & Hyperlinks.
Thanks for the additional details Jennifer. You are correct.
You may find that hyperlinks that jump from one slide to another in the same presentation no longer work after upgrading from Articulate Presenter '09 to Articulate Presenter '13.
This is a known issue. To correct it, re-link each hyperlink that jumps to a Place in This Document. Then republish your course.
Hi Leslie,
So, you don't have to reset the Annotations?
** The links worked before the Annotations appeared onscreen
Oh, just re-read your post. Perhaps you are experiencing something different then. I do not have specific information related to the annotations, just to the hyperlinks post update.
Probably. This course is one of the few that I've seen that has both Hyperlinks & Annotations on one slide. Thank you time and insight.
This discussion is closed. You can start a new discussion or contact Articulate Support.