Annotation not available when open

Hi, my annotations are not available, although the ribbon is there and working. It looks like it is stuck from last use. The mouse is not available to click to start synchronizing animation or annotation. I had the same problem recently, which it fixed with reinstallation. Now I reinstalled, removed a few times but no solution so far. Here is a screencast. Any suggestion? Thanks.

5 Replies
Myres Hopkins

Brian Batt said:

Hi Myres and welcome to Heroes,

I apologize for the issues that you're having.  Can you try repairing your normal.dotm file to see if that resolves the issue?

https://player.vimeo.com/video/204929869


Brian Batt said:

Hi Myres and welcome to Heroes,

I apologize for the issues that you're having.  Can you try repairing your normal.dotm file to see if that resolves the issue?

https://player.vimeo.com/video/204929869