Annotations - cannot delete

Oct 24, 2011

Hi there,

I have been having a problem with my animation syncing such that I cannot use the usual "sync animation window".  It kept flipping the slide content to the content of next slide (for reasons I still do not understand) but was still playing the correct audio.   Eventually, I discovered that I was able to sync the animations using the "set next animation" function in the audio editor.  The odd thing is, if I go to the sync animations screen, it still looks like the timing is all wrong, but when I publish the presentation, it publishes correctly.  Which is great.

However...

I have annotations on some of my slides that I need to delete.  I know that the way to do this is to just start annotating the slide and then stop it right away.  This tactic worked on most of my slides, but the aforementioned problem has caused a second problem.  On two slides, I cannot click, "stop annotation" before it flips to the next slide.  Which means that when I publish, I see extraneous arrows all over my page.

Is there a solution or a workaround for this problem?  Thank you very much for your help!

Michelle

3 Replies
Peter Anderson

Hi MIchelle,

Multiple attempts to sync animations may have unexpected results. You can avoid that issue in the future by following this link:

http://www.articulate.com/support/presenter09/kb/?p=3485

But before you troubleshoot the animations, you will first need to delete the existing annotations. Here's how:

http://www.articulate.com/support/presenter09/kb/?p=3435

Please let me know if that resolves the issue. Good luck!

Michelle Dawson

Hi Peter,

Thank you.  I did not know about the unexpected results from multiple attempts to sync animations.  I will keep that in mind for the future.

I have actually already fixed the animations (or at least got them to be where they should be).  I have been using the method in the second link to delete the annotations, but it failed on two slides.

Michelle

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