3 Replies
Leslie McKerchie

Hi Mike and welcome to E-Learning Heroes!

Can you tell me what you were attempting to do when you encountered this error?

Does this happen on all files that you work on or is it file specific?

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources.

Leslie McKerchie

Hey Tracy - I did not get any feedback from Mike above, so I do not have an update to provide and this thread is quite dated. I searched for similar reports and no cases filed from those users either, so looks like we are working back to square one with you here.

I am not sure that I've seen this issue since Presenter '09 though, is that what you are utilizing? 

Is it just one file or any file that you work with? It may have become corrupted.

You may be able to resolve PowerPoint file corruption in this manner:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.