I was recently upgraded to Office 365 and I updated Articulate yesterday. Now when I open PowerPoint I sometimes get this the errors labeled PPT. Once I try to open again sometimes I can get past it but I get the errors labeled Studio. I have done all the troubleshooting I can and nothing is working. Any thoughts?
Sorry to hear that you've run into trouble with this. It may be something that your IT Team could assist with as all the errors look to be PPT related.
This information in this solution may assist you though:
Please follow the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Studio '13.
You may also want to review the steps here to ensure that the Presenter add in is enabled as a part of your Powerpoint and that Visual Basic is installed since those connect to the two Studio errors you're seeing.
2 Replies
Hey Amanda and welcome to E-Learning Heroes!
Sorry to hear that you've run into trouble with this. It may be something that your IT Team could assist with as all the errors look to be PPT related.
This information in this solution may assist you though:
Please follow the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Studio '13.
Hi Amanda,
You may also want to review the steps here to ensure that the Presenter add in is enabled as a part of your Powerpoint and that Visual Basic is installed since those connect to the two Studio errors you're seeing.
This discussion is closed. You can start a new discussion or contact Articulate Support.