AP update 3: crash everytime
Jul 30, 2014
I installed update 3 of AP. Now, whenever I open a PP presentation I get the following message:
Here's the error dump from VS2010:
-------------------------------------
System.Reflection.TargetInvocationException was unhandled
HResult=-2146232828
Message=Exception has been thrown by the target of an invocation.
Source=mscorlib
StackTrace:
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateInstance(String assemblyString, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.AppDomain.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.AppDomain.CreateInstanceAndUnwrap(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.AppDomain.CreateInstanceAndUnwrap(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at a.aa.k.de(Object A_0)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
InnerException: System.IO.FileNotFoundException
HResult=-2147024894
Message=Could not load file or assembly 'Articulate.Engage.Model, Version=3.3.1407.1717, Culture=neutral, PublicKeyToken=d5318c866ad944b5' or one of its dependencies. The system cannot find the file specified.
Source=mscorlib
FileName=Articulate.Engage.Model, Version=3.3.1407.1717, Culture=neutral, PublicKeyToken=d5318c866ad944b5
FusionLog=WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
StackTrace:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.Assembly.Load(AssemblyName assemblyRef)
at a.aa.a.a.a(Assembly A_0, IDictionary`2 A_1)
at a.aa.a.a.a(Assembly A_0, IDictionary`2 A_1)
at a.aa.a.a.a(Type[] A_0)
at a.aa.a.a()
at a.aa.i..ctor(String A_0, String A_1, Cache A_2)
InnerException:
- I'm running w7, 32bits, inside VirtualBox.
- Office 2010
- VS2010
- .NET latest version installed
- IE flash latest installed
- In ctrlpanel I tried "repair" and also did uninstall/reinstall
- The "Articulate" tab does display, but if I go into it an click a function, the PP window becomes irresponsive
Idea anyone?
Thanks,
Charles
8 Replies
Hi Charles,
I'm sorry to hear that you are having issues with Update 3. Based on the error message, the key term to look at is mscorlib. That means it's .NET related.
I would see about doing the following to see if it resolves things:
Please let me know how it goes.
Always Happy to Help,
Adrian
Thanks Adrian,
I followed your procedure and still have the same problem.
Debug info:
-------------------------
System.Reflection.TargetInvocationException was unhandled
HResult=-2146232828
Message=Exception has been thrown by the target of an invocation.
Source=mscorlib
StackTrace:
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateInstance(String assemblyString, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.AppDomain.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.AppDomain.CreateInstanceAndUnwrap(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.AppDomain.CreateInstanceAndUnwrap(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at a.aa.k.de(Object A_0)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
InnerException: System.IO.FileNotFoundException
HResult=-2147024894
Message=Could not load file or assembly 'Articulate.Engage.Model, Version=3.3.1407.1717, Culture=neutral, PublicKeyToken=d5318c866ad944b5' or one of its dependencies. The system cannot find the file specified.
Source=mscorlib
FileName=Articulate.Engage.Model, Version=3.3.1407.1717, Culture=neutral, PublicKeyToken=d5318c866ad944b5
FusionLog=WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
StackTrace:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.Assembly.Load(AssemblyName assemblyRef)
at a.aa.a.a.a(Assembly A_0, IDictionary`2 A_1)
at a.aa.a.a.a(Assembly A_0, IDictionary`2 A_1)
at a.aa.a.a.a(Type[] A_0)
at a.aa.a.a()
at a.aa.i..ctor(String A_0, String A_1, Cache A_2)
InnerException:
-------------------------
Hi Charles,
Let's try this. It's Microsoft's .NET Repair Tool. Make sure to click next and go through all the steps before clicking on finish. There should be at least three altogether.
Also, have you installed all the latest Windows Updates? Is Service Pack 2 installed for Office 2010?
-Adrian
Thank you Adrian. I've run the .NET repair tool and I do have all the latest updates for window + office.
Still the same problem.
Would it be possible to send me a link to the final update 2 of Presenter? At least then I could get on with my work.
Thank you,
Charles
Hi Charles,
Okay, thanks for going through all my suggestions. If you wouldn't mind submitting a Support Case, we would like to take a closer look at the problems you are having. At the same time, anything you need to get back up and working will be handled then as well.
Please make sure to reference this forum thread when doing so.
Thanks again,
Adrian
Done. However the info is wrong about PPT, it's version 10, not 13 that I have.
Thanks Charles and I see that you're working with Gren on this case, and shared the forum link so it looks like she has all the information needed.
Hey everyone! I just wanted to pop in with an update. This thread was on our list for follow-up when Update 4 was released, and you can find all the details and download it here.
This discussion is closed. You can start a new discussion or contact Articulate Support.