Arabic text disconnection issue

Hi guys

I'm working on a project where the translator puts the correct Arabic text in the powerpoint slides then I open the file my side, create the engage and quizmaker interactions and publish.

On a number of basic slides with no interaction there is an error that appears during preview and publish where a word becomes almost split in 2 or half of the characters become disconnected from the others.

I can correct this most of the time by adding the word in again but would ideally like to figure out how to stop it happening in the first place. Has anyone else come across this? 

Font: Arial, Articulate and Arabic Typeset 

Thank you in advance for any advice


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