Arabic text disconnection issue
Jan 24, 2021
By
Harri S
Hi guys
I'm working on a project where the translator puts the correct Arabic text in the powerpoint slides then I open the file my side, create the engage and quizmaker interactions and publish.
On a number of basic slides with no interaction there is an error that appears during preview and publish where a word becomes almost split in 2 or half of the characters become disconnected from the others.
I can correct this most of the time by adding the word in again but would ideally like to figure out how to stop it happening in the first place. Has anyone else come across this?
Font: Arial, Articulate and Arabic Typeset
Thank you in advance for any advice
Harri
3 Replies
Hello Harri!
This isn't something I've seen before in Presenter! I'd like our Support Engineers to help troubleshoot this issue. Would you mind sharing the Articulate Package with our team?
Hi Lauren
Yep I'll share with the team - thanks
Harri
Thanks, Harri. If you'd be able to share the case number when you get that uploaded, we'd be happy to follow along.