Articulate '09 IE 11 Patch Update

Apr 04, 2014

We recently ran the Articulate Update 10 (6.3.1402.0316) patch on all  deployed content with some success. However, it seems like the patch does not fix all iterations of  Articulate 09 published courses . Is the path specifically targeted to certain version of Articulate 09 courses only?  we get a blank flash and the course does not launch the player. See  the screen shot attached. In addition we do have older courses authored using Articulate 05 that need to be update as well, the patch does not work on these courses either.  Any information would be extremely helpful.

3 Replies
Bob Nutting

Hi Leslie:

I am running the scan for Articulate 09 (IE 11). I see the scan results give you options if you want to update the files or not. How would I know which course files to update and which ones to de-select? Can you advise me on what to look for? I have 168 courses identified as "Need Update" and another large chunk showing up as "unrecognized".


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