Articulate 360 Upgrade Issue

Nov 16, 2017


I am trying to upgrade my pptx from Articulate '13 version to Articulate 360. But it is not upgrading it. It's causing some issue, it says, "The presentation couldn't be upgraded." Can someone please help me, how to resolve this issue? The same presentation works perfectly fine with Articulate'13. 

1 Reply
Katie Riggio

Hi Pazhani!

Sorry to hear you're running into this issue -

First, you'll want to make sure that you're working from your local hard drive. Once the file is saved on your local drive, please try updating the file to Presenter 360 again.

If the issue persists, this is a handy guide on how to upgrade to Articulate 360.

I hope that's helpful!

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