Articulate and Internet Explorer 9
Apr 26, 2011
Hello,
i have that weird thing, when i use Articlue presenter version 9, and windows explorer version 9, the problem that when i publish my course on our LMS, and open them from our LMS, any user who uses IE 9 can't open the course, as it keeps loading for ever, so i advised my users to use the conpatibilty view, and that made it works perfect.
now if i opened the course locally from my laptop after publishing it (also for LMS use) it can be opened on IE 9 even without turning the compatibilty view feature.
can you advice me why is that, is it because Articulate 9 is not compatible with IE 9 or there is a fix for that?
7 Replies
Hello and welcome to the forums! Articulate content is compatible with IE9. I would suggest downloading HTTP Watch as noted in this article to see if you can see if there is something going on:
http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/
I would also suggest contacting the LMS. The LMS may be launching the course in a way that IE9 doesn't like.
thanks, i contacted the LMS provider and they fixed the issue, now all of our courses work smoothy on IE9.
Hey, that's great news! What LMS are you using? Just wondering in case someone else has this issue.
Hello Emad,
What did they do to fix this?
Cheers,
Dave
Hi All,
we have an outsourced LMS, they are called Knowledge Platform, to be honest i don't know what they did, they have their own development team in India, and they fixed this issue.
Thanks for coming back with the info....
If you can be bothered, can you find out what they did? It doesn't have to be a technical answer, maybe just a brief. If it's too much of a problem, no worries.
Cheers,
Dave
i will try my best, but no promises
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