I had an issue a while back where my articulate presenter 09 buttons just did nothing. You could click all you want and the buttons would do nothing. I am referring to the "Slide properties" button, the "preview" button, the "publish" button etc.
I had to simply install visual basic for shared applications. That fixed it. Windows must have done an update because they once again stopped working. I went back to that guide, but visual basic is still installed. I uninstalled it, rebooted and reinstall visual basic thus going over that guide again. The result was the buttons still do not work! I need help quick
Sorry for the trouble. Feel free to either re-open your previous case with us if you still have that correspondence, or you can submit a new case and our support staff will be happy to help you get this resolved. Thanks!
I noticed that the "Record Narration", "Add Annotations", "Sync Animations" and "Audio Editor" buttons produce an actual error which is:
"Compile error in hidden module: bConstantsAndAPIDeclarations. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application. Click Help for information on how to correct this error"
Of course clicking help launches the Microsoft help thing which is always pointless and useless.
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Hi Ronnie,
Sorry for the trouble. Feel free to either re-open your previous case with us if you still have that correspondence, or you can submit a new case and our support staff will be happy to help you get this resolved. Thanks!
alright I just used the method a and did a little screen cast. I didn't know articulate owns screenr, pretty cool!
I noticed that the "Record Narration", "Add Annotations", "Sync Animations" and "Audio Editor" buttons produce an actual error which is:
"Compile error in hidden module: bConstantsAndAPIDeclarations. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application. Click Help for information on how to correct this error"
Of course clicking help launches the Microsoft help thing which is always pointless and useless.
Hey Ronnie!
Did you receive a case number for your latest upload? I'll keep an eye an this for you...
yes sir I did..It is Case #00272206
Thanks for the help Peter
Cool, we got it! Someone will be contacting you shortly.
Great dog pic, too
thanks! I thought I had signed up with my usual name, rondog but I guess not. It's from my envato account http://codecanyon.net/user/rondog
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