I followed all these steps Ali but it still is not working for me. As soon as I click the Articulate button on top, I get an error code saying, "There are no updates available at this time." None of the buttons up there on the Articulate ribbon are doing anything.
Hi Daniel- I see you've also reached out to our Support Engineers in case #00904044 and the issue was resolved after following the steps in this article. Happy to hear that you're all set! Please don't hesitate to pop back in here if you have further questions. :)
Yes. I had to register it. I imagine that the work I did on it when I first purchased the software in March was under the 30 day trial or something so I must never have registered it. Thank you guys for the quick response so I could get working right away!
Glad you were able to get the assistance that you needed Daniel - please note that replying via e-mail includes your signature. You are welcome to pop in and edit if needed.
Thanks for the update, Daniel! It's great to hear that you're up and running.
Also, just wanted to let you know that when you reply to a forum comment via email, your signature is included. You're more than welcome to pop in and edit that info out if desired!
7 Replies
Hi Gil,
It sounds like the Articulate add-in may be disabled in PowerPoint. You can view the steps to fix this here. Let me know if that works for you!
I followed all these steps Ali but it still is not working for me. As soon as I click the Articulate button on top, I get an error code saying, "There are no updates available at this time." None of the buttons up there on the Articulate ribbon are doing anything.
Hi Daniel- I see you've also reached out to our Support Engineers in case #00904044 and the issue was resolved after following the steps in this article. Happy to hear that you're all set! Please don't hesitate to pop back in here if you have further questions. :)
Yes. I had to register it. I imagine that the work I did on it when I first purchased the software in March was under the 30 day trial or something so I must never have registered it. Thank you guys for the quick response so I could get working right away!
Glad you were able to get the assistance that you needed Daniel - please note that replying via e-mail includes your signature. You are welcome to pop in and edit if needed.
Thanks for the update, Daniel! It's great to hear that you're up and running.
Also, just wanted to let you know that when you reply to a forum comment via email, your signature is included. You're more than welcome to pop in and edit that info out if desired!
THX.
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