Articulate Presenter 09 Ribbon not Functioning Properly Mar 30, 2016 By Karen O I'm having trouble with my Articulate ribbon in that it suddenly won't allow me to attach video files nor preview slides. Also the Edit in Quizmaker button stopped working from the slide. Can someone help me fix these issues?
Karen O Author almost 8 years ago03/30/16 at 4:07 pm (UTC) The errors when trying to import video: Type mismatch in AP5.FlashWiz.cmdSave_Click at line 108 Unable to get reference to the active slide. Please ensure that a slide is selected and then repeat this operation.
Leslie McKerchie Staff almost 8 years ago03/30/16 at 5:42 pm (UTC) Hi Karen! I would advise to conduct the repair that is listed in this article. This should alleviate the issue that you are experiencing.
Karen O Author almost 8 years ago03/30/16 at 9:42 pm (UTC) Thank you Leslie for getting back to me. I just completed the entire list and nothing worked. Any other suggestions?
Leslie McKerchie Staff almost 8 years ago03/31/16 at 1:10 pm (UTC) Hi Karen! If you've been through the entire list, then it's time to work directly with support so that we can understand what may be going on.
Karen O Author almost 8 years ago03/31/16 at 3:10 pm (UTC) After I lost an entire day troubleshooting, I changed back over to PowerPoint 2013 and everything is working fine now. Thank you!
Leslie McKerchie Staff almost 8 years ago03/31/16 at 3:20 pm (UTC) Interesting Karen. What version of PowerPoint were you utilizing?
7 Replies
The errors when trying to import video: Type mismatch in AP5.FlashWiz.cmdSave_Click at line 108
Unable to get reference to the active slide. Please ensure that a slide is selected and then repeat this operation.
Hi Karen!
I would advise to conduct the repair that is listed in this article. This should alleviate the issue that you are experiencing.
Thank you Leslie for getting back to me. I just completed the entire list and nothing worked. Any other suggestions?
Hi Karen!
If you've been through the entire list, then it's time to work directly with support so that we can understand what may be going on.
After I lost an entire day troubleshooting, I changed back over to PowerPoint 2013 and everything is working fine now.
Thank you!
Interesting Karen. What version of PowerPoint were you utilizing?
2010 as recommended.
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