My slides look perfect. When I publish, centered headings shift and go off of the slide, one word cuts off and disappears within the slide itself and an email hyperlink randomly extends the underline well beyond the email address for some reason. Things just get reformatted all over the place. I've played with every player setting combination that I can come up with...no success. Any suggestions? Thanks for your assistance.
Hey Brock! Thanks for including your file here. It looks like you attached your Published Output though. Would you mind attaching your project files themselves as an Articulate Package? If you're unsure how to do this, here's a tutorial that'll show you how.
I did some testing and I'm able to see what you're describing both when previewing the slides right in Presenter and also once published and viewed on the web.
I've reached out to our Support Engineers on your behalf (case #01081542 ) so they can investigate this further with you directly. They'll be contacting you via email, so keep an eye out for emails from support@articulate.com ☺️
6 Replies
Hey Brock!
That's certainly not what we'd expect to happen, sorry you're seeing those formatting issues.
Can you share your Articulate Package here so I can do some testing? You can add it as an attachment to a comment like this:
Thanks!
This post was removed by the author
Once you receive the file, let me know. I need to delete it from this thread.
Hey Brock! Thanks for including your file here. It looks like you attached your Published Output though. Would you mind attaching your project files themselves as an Articulate Package? If you're unsure how to do this, here's a tutorial that'll show you how.
Thanks again!
This post was removed by the author
As before, when you download it, I need to delete it from this thread...thanks.
No worries, Brock! I downloaded it and I'm taking a look now so you're welcome to remove it here.
Hey Brock!
I did some testing and I'm able to see what you're describing both when previewing the slides right in Presenter and also once published and viewed on the web.
I've reached out to our Support Engineers on your behalf (case #01081542 ) so they can investigate this further with you directly. They'll be contacting you via email, so keep an eye out for emails from support@articulate.com ☺️
I'll also be sure to follow along with it!
This discussion is closed. You can start a new discussion or contact Articulate Support.