Articulate Presenter '13 Timing of Next button

I have been having a wide variety of technical problems with the HTML5 implementation and quiz corruptions so I decided to republish my course lessons with html5 turned off. During this process I turned on the seekbar in the template to address a different concern.

I turned on the Seekbar because of the constant complaints about clicking the next button not doing anything (which I have discussed with Articulate support previously). 

The lack of indicator when a screen is done filling in with Studio 13 over Studio 9 is a huge deal for those of us that use restricted navigation.

I followed some suggestions to add a graphic at the bottom of the screen that is set in the animation pane to comes up last so that users will wait until they see that graphic before trying to click next. (A costly implementation!)

Even so there was still a problem. So I went again through all my lessons to make sure that the duration of the graphic is .01 and set to appear a few seconds after the last content on the screen appears.

Now that I turned on the seekbar the problem seems even worse than ever. With a duration for the animation set to .01 (smallest it can be), the last graphic shows up and there is a still a several second delay. After the graphic shows up indicating that everything should be done, done, done the seekbar continues to fill in for a second or two. Once the seekbar is done filling in I can click next. 


The loss of the '09 feature where the next button was clearly locked or unlocked with Studio '13 was really a tragedy for people using restricted navigation. Without clear rules and explanations for how the timing is working I am at a loss. I don't use audio, just the powerpoint animation features. I have searched for any possible explanation and just can't find any information.

Can anyone provide insight into why a slide continues to remain locked up after all animations have appeared and their duration has run out? And any insight into why the seekbar timing is so different?

 

5 Replies
Ali Goulet

Hi Deborah,

Thanks so much for taking the time to detail your experience working through this process. I can certainly understand the frustration, as it's apparent you've put in a lot of effort here. I see that you've also submitted a case with your project file for the issue you're describing (case #00911091 for my reference) and I'll be following along with it. Our support engineers will be looking into your file and reaching out to you shortly regarding this. I've also updated your case information with this thread. 

Deborah Munitz

I am updating this thread with feedback which I have a problem with. I received from Articulate the following:

"I understand that you are experiencing an issue with the duration of the animations in your Presenter project. When the last animation is displayed, it requires a few more seconds before users can click the Next button to navigate to the next slide.

Thanks for sharing your Presenter project. I've been able to replicate the issue when I previewed your project, and when I published and viewed the output.

Testing further, I was able to find a solution to the issue, by changing the "On mouse click animations without set timings display after __ seconds:" setting from the default of 5 seconds to 1 second:

http://drops.articulate.com/kJZm/lVJNyxM9

By changing this setting, after the last animation is displayed, the Next button can be clicked after one second, and lets the user jump to the next slide.

To change this in your project, go to Articulate>Options, then change this setting to 1 second. Preview/publish your content, and see if this helps resolve the issue.

You can refer to the article below, for more information about this setting and the other options in Articulate Presenter:

https://community.articulate.com/series/10/articles/setting-presenter-options"

I replied with: 

That doesn’t make any sense to me. I don’t have “On Mouse Click” animations in the course. 

The Next button is there the whole time. All the content either comes up automatically or based on animation rules. 

If the animation rule is to only come up based on “On Mouse Click” the content should never display until the mouse is clicked. And the screen should never unlock since the content hasn’t fully loaded.  Perhaps you are waiting for a student to prove that they are there or you want them to click on something before moving forward for some reason.

If the animation is set to After Previous - as we use extensively (along with "With Previous”) then the animations should appear automatically according to the timing rules and when all animation has stopped all content should have been displayed and therefore the Next button should be unlocked.

This setting is something that shouldn’t be applicable to our course lessons at all. 

Also this problem is occurring not only on screen without any “On Click” animation. It is occurring on pretty much every screen including screens with animations that exceed 5 seconds. 

So if all the content is loaded why should the students still have to wait another 1 second? 

 

Alyssa Gomez

Hi Wes,

In case Deborah is no longer subscribed to this post, you can also contact her directly through her ELH Profile. Also, if you'd like assistance with troubleshooting, you're more than welcome to share your file with our Support Engineers here. They're available 24/7 and will work with you one-on-one to get squared away.