Thanks for sharing that screenshot! A few initial thoughts:
It looks like your Help Desk team will need to add our apps to the list of safe or allowed apps to prevent them from being blocked.
Also, some secure networks can block Articulate 360 services, which prevent features from working seamlessly. Connecting with your team to check that the firewall and ports listed in this article are open is another good step: Articulate 360 Network Endpoints
1 Reply
Hi Mani!
Thanks for sharing that screenshot! A few initial thoughts:
It looks like your Help Desk team will need to add our apps to the list of safe or allowed apps to prevent them from being blocked.
We're here to help, too! Use this private case link to start a conversation with our Support team.
This discussion is closed. You can start a new discussion or contact Articulate Support.