Articulate Presenter menu not working in 2010
So I recently installed windows 7. I've had articulate 5 since 2005 or 2006. After I finished installing Win7, I continued to install Office 2003 which worked fine and then installed articulate 5. Come to find out, Presenter 5 isn't compatible with windows 7. Great....so I had to fork out nearly 500 bucks for powerpoint 2010 and the Presenter 09 upgrade.
After I got everything installed, I went into powerpoint to activate presenter 09 with my new key that support sent me from the purchase and none of the menu items do anything when clicking them! I emailed support and they emailed me this article: http://www.articulate.com/support/presenter09/kb/?p=124 which I went through and wasn't successful. Still, the menu items do nothing.
After that, I uninstalled Presenter 09 and did a search on my computer for anything relating to "articulate" and deleted it. Rebooted and reinstalled Presenter 09. Still same thing, menu items do nothing. One thing I noticed that was weird was in the "Help and Support" menu one of the menu items says: "Deactivate Articulate Presenter"
I was never even given the option to activate it. I think maybe when I installed presenter 05, it put something on my computer (possibly in the registry) that is conflicting with the 09 upgrade. Does anyone have any ideas as to why this is happening?
Also, I have Win7 32 bit and Office 2010 32 bit.