Articulate Presenter not communicating with PPT

Aug 27, 2018

Hi,

Relatively new to Articulate and so many problems so far. Have it installed on work and home computer and I am getting the error on both that Presenter can't communicate with PowerPoint. I'm on Windows 10, but the only help articles I have found speak to older versions of Windows. Any tips?

1 Reply
Alyssa Gomez

Hey Sarah,

Really sorry for all the issues you've run into! I know you haven't been using Articulate 360 for long, so I'm sure it's been frustrating to hit these roadblocks right off the bat. You came to the right place for help!

Ryan recently sent you troubleshooting steps in your case, and that's a good place to start. Keep us posted on what happens after going through those steps!

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