Articulate Presenter Pro 9 issue

Team,

Please help with the Articulate Presenter Pro 9 issue :-

We have purchased Articulate Pro  9 

we are using Windows 7 (32 Bit)

Microsoft Office 2007

The concern that we are facing is that on  adding a PDF attachment in Articulate, and publishing the same we are able to get the link in the published module, but on clicking that link the actual data present in that link can't be viewed.

it seems that Articulate is not able to connect the same at the backend so the output is hampered.

We have tried all the options by looking at your website and even speaking to 24*7 but they are unable to resolve the issue.

 

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