Articulate Presenter UI Error while inserting quiz.

Hi Meira, 

Can you tell me which versions of Presenter, PowerPoint and Windows you're running? Thanks!

Hi Peter,

Presenter: '09

Powerpoint: 2003 (Yep, cannot help it!)

Windows: 7

Hope this is useful.

Thanks!

Thanks, Meira. The following is a troubleshooter for unexpected behavior, but the place to start is always to make sure that your presentations, quizzes, interactions, and audio / video resources are located on your local hard drive (this is typically your C: drive). Working on a network drive or USB drive can cause erratic behavior:

http://www.articulate.com/support/presenter09/kb/?p=2425

Let us know if that's helpful. Thanks!

Hi Peter.

I reinstalled Presenter but I still get the same error.  All my files are located on my C: drive too.  Any other suggestions on what can be done? Thanks!

Hi Meira,

I'd recommend submitting your case to our support team so they can work with you to find a solution. If you'd like to do that, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. Thanks!