I have a problem with my presentation, I have published it using CD version and LMS verstion, if I try to check the Quiz slides in my CD version those are not working, means quiz slides are not displaying any content, just it is showing the loader, but in LMS version, those are working fine. I don't know the acctual problem, can any one help me out on this. Thanks in advance.....
If you have inserted a quiz into a presentation and it does not show up in the published output it is usually due to renaming your ppt file which can cause issues with the directory structure of your presentation:
To address this issue you can delete the slide the quiz is on. Republish the quiz in Quizmaker and insert it into your presentation. Save the presentation but do not rename the presentation. Republish. Let me know if that does the trick. Thanks!
Thanks for your support. Yes, I have maintained the proper directory structure,but in a diferent location in my system. Even I didn't rename the presentation also, after publishing it is working fine in CD version, not in WEB version.... I again republished the quiz, and I inserted inserted it into my ppt.... now it is working fine, I don't know the exact problem, because I have faced this problem several times.
Thanks for the update, Santhosh! I'm glad to hear you got things working. If you encounter the same issues in the future, a good place to begin checking for issues is in your directory file path. Here are some tips for managing your files that can help prevent issues.
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:
3 Replies
Hi, Santhosh!
http://www.articulate.com/blog/directory-structure/
To address this issue you can delete the slide the quiz is on. Republish the quiz in Quizmaker and insert it into your presentation. Save the presentation but do not rename the presentation. Republish. Let me know if that does the trick. Thanks!
Hi Peter,
Thanks for your support. Yes, I have maintained the proper directory structure,but in a diferent location in my system. Even I didn't rename the presentation also, after publishing it is working fine in CD version, not in WEB version.... I again republished the quiz, and I inserted inserted it into my ppt.... now it is working fine, I don't know the exact problem, because I have faced this problem several times.
Thanks
Santhosh Kumar M
Thanks for the update, Santhosh! I'm glad to hear you got things working. If you encounter the same issues in the future, a good place to begin checking for issues is in your directory file path. Here are some tips for managing your files that can help prevent issues.
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:
http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx
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