Hello - I just upgraded to 2010 and noticed that I do not have the Articulate tab on the top tab list. I have clicked Presenter to lauch PPT and that does not seem to work either.
It is also recommended that you install the latest update for Presenter '09 to reduce the potential of this issue occurring in the future. You can download and install the latest update here:
Also, Microsoft released a 32-bit and a 64-bit version of Office 2010. Microsoft recommends installing the 32-bit version. Articulate Presenter '09 will only work with the 32-bit version. Presenter '09 also will not work with the Click To Run version of PowerPoint 2010. For more information, please review the following article:
3 Replies
Hi Mike,
If your Presenter '09 menu is no longer visible, please review this article which outlines solutions to your issue:
http://www.articulate.com/support/presenter09/kb/?p=1060
It is also recommended that you install the latest update for Presenter '09 to reduce the potential of this issue occurring in the future. You can download and install the latest update here:
http://www.articulate.com/downloads/freetrial-step3.aspx
Also, Microsoft released a 32-bit and a 64-bit version of Office 2010. Microsoft recommends installing the 32-bit version. Articulate Presenter '09 will only work with the 32-bit version. Presenter '09 also will not work with the Click To Run version of PowerPoint 2010. For more information, please review the following article:
http://www.articulate.com/support/presenter09/kb/?p=2552
Brian, thanks for your reply. I re-loaded Studio 9 and it did the trick.
Whew!
Hi Mike,
Thanks for letting us know that you were able to resolve the issue!
This discussion is closed. You can start a new discussion or contact Articulate Support.