Articulate update

Aug 03, 2011

I downloaded the update. Do I choose Add/Remove,Reinstall or Remove all. I first chose the reinstall and it wont work it says the program already exists. Thanks for the help

1 Reply
Brian Batt

Hi James,

The latest installation package should be able to overwrite the previous installation without any issues.  The only time where it might not be possible is if you're updating from Update 3 up to Update 8 (which is the most recent version).  I'd recommend uninstalling the previous version from your Control Panel.  Then, open the installation package & install the software fresh.

Let me know if you run into any problems.

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