Articulate video Encoder importing upside down

Aug 01, 2013

Hi I have a re-occurrence of a problem I had some while ago where when I try to import videos either it says that it simply can't be imported or it imports them upside down which means I cannot play, hear or edit the video.  I looked at the recommendation from before to download some codec links but one was not available and I did the other but it has made no difference.  Any advice would be most welcome

Thanks

3 Replies
Pauline Heron

Hi Leslie,

Thank you for getting back to me.  I have just gone in again to have a look and now it is not doing the upside down thing but I am only getting the lower half of the screen, the audio is fine but the video is blacked out on top part of screen.  I have attached a screen print.

Hope you are able to help.

Thanks

Pauline

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