Attachments download for some, but not others...

I have published a course with a PPT download and when I test it on the UAT Testbed (Sumtotal) I can download the document. However, when others try to download, they are getting a dialog box that flashes on and disappears. They tell me the do not have pop up blockers.  I have tried this in Firefox as well as IE8. It works for me.

Any thoughts?

5 Replies
Patti Bryant

Greg,

Do you know what browsers they are using? For example, Chrome will not open a downloaded file, but instead, display it in a "downloads" area. I've had some people who have used Chrome not realize that the document did indeed download, but doesn't automatically open. 

That's the only thing I can think of right now...