I have created a 1st draft of a package for my customer to view which includes 7 PDF Attachments (added as Files with the file path).
The Attachments tab is visable, however when I publish for the Web and view the package I can see the list of attachments but when I click on any of them nothing happens.
It sounds like you're running into a security issue. If you haven't already had a chance to do so, check out this article on how to prevent security restrictions from blocking your attachments from opening. If you're still having issues, feel free to send us your files so we can help troubleshoot. Thanks!
Many thanks for your reply, it was the security issues that caused a problem, I put the package on our Product Review server and I was able to open all of the attachments.
3 Replies
Hi Helen,
It sounds like you're running into a security issue. If you haven't already had a chance to do so, check out this article on how to prevent security restrictions from blocking your attachments from opening. If you're still having issues, feel free to send us your files so we can help troubleshoot. Thanks!
Hi Peter
Many thanks for your reply, it was the security issues that caused a problem, I put the package on our Product Review server and I was able to open all of the attachments.
Many thanks again
Awesome
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